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Customer satisfaction summary (9920 reviews)
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Quality of the jewelry (finishing, comfort):
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Quality of the jewelry (finishing, comfort):
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Quality of the jewelry (finishing, comfort):
Quality of the jewelry (finishing, comfort):
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Quality of the jewelry (finishing, comfort):
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Quality of the jewelry (finishing, comfort):
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Quality of the jewelry (finishing, comfort):
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Így kell ezt csinálni, maximálisan elégedett vagyok.
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Quality of the jewelry (finishing, comfort):
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Nagyon elégedett vagyok mindennel!
Profik vagytok!
Az ékszer tökéletes és csoda szép!
A gyürű méretező szalag nagyon szuper,másodjàra azzal sikerül a jó mêretet rendelnem.
Kiszàllîtás szuper gyors és a csomagolàs is nagyon minőségi és egyedi❣️👌🏻
Jövö hónapban újra rendelek tőletek egy ugyan olyan gyürűt amit most rendeltem,hogy legyen pluszban,annyira szêp❣️
A pénzt is visszakaptam nagyon hamar amelyik gyürűt visszaküldtem méret miatt.
Szuper jók vagytok❣️🙏
Ajànlani foglak másoknak is Titeket,illetve a gyürűt akivel talàlkozok mindenki dicséri😀❣️
Minden jót nektek,csak îgy tovàbb🙏
Quality of the jewelry (finishing, comfort):
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"Sajnos az ékszerek egy részénél hiányos a téjékoztató, nincsen elegendő adat annak eldöntéséhez, hogy az adott ékszer megfelelő méretű-e vagy sem."
Kedves István!
Igaza van, ennél a karkötőnél valóban csak annyi lett feltüntetve, hogy állítható méret.
Pótoljuk a hiányzó adatot rövidesen. (Viszont ez nem jellemző webshopunkban, mert igyekszünk minden ékszerről megfelelő tájékoztatást adni.)
Az Ön számára viszont adott a lehetőség, hogy visszaküldje a nem megfelelő ékszert.
Mivel nem volt feltüntetve a méret, így ez nem az Ön hibája, hogy nem megfelelő méretet rendelt, ezért ezt garanciális esetként kezeljük és a visszaküldés költségét is mi álljuk.
Alternatívaként felkínáljuk, hogy megtarthatja az ékszert, ha esetleg valakinek el tudja ajándékozni, és a fiókjában a mérethibás ékszer árával egyenértékű, azonnal levásárolható törzsváráslói pontot írunk jóvá.
Kérjük, hogy írja meg email-ben, hogy melyik lehetőséget választja.
Üdvözlettel
BALCANO TEAM
Quality of the jewelry (finishing, comfort):
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Kedves János!
Köszönjük a megrendelését!
Sajnáljuk a csalódottságát a betűméret miatt, de Ön egy 18x28mm-es medálra kért egy teljes versszakot rágravírozni írott betűkkel, ráadásul azt az opciót választotta, hogy "Nem módosítható". Ezt az opciót azok szokták választani, akik tisztában vannak teljes mértékben a végeredménnyel és nem szükséges egyeztetni.
Mi azt gravíroztuk meg pontosan, amit Ön megrendelt.
Örülünk, hogy a minőséggel meg van elégedve.
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meg voltunk elégedve mindennel. köszönjük szépen a párom nagyon örült az ékszernek.
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Kedves Anikó!
Nagyon sajnáljuk a tévedést. Kárpótlásul felajánlunk egy 2 000 Ft értékű jóváírást, amit bármikor beválthat egy újabb megrendelés alkalmával. Önnek jelenleg még nincs felhasználói fiókja. Amennyiben regisztrál, kérjük jelezze az ügyfélszolgálatunknál email-ben és kérje a felajánlott törzsvásárlói pontokat. A legutóbbi vásárlása után járó, szintén levásárolható 5% visszatérítést is jóvá tudjuk írni visszamenőleg.
Üdvözlettel
BALCANO TEAM
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Kedves Dolli!
Ahogy a visszaküldött termék megérkezik a raktárunkba, azonnal intézzük a visszautalást.
Üdvözlettel
BALCANO TEAM
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Köszönöm, Zsolt
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Köszönöm szépen
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